What services do you offer at Red Hydrant Inn?
We provide a range of services including daycare, boarding, grooming, and training. Our goal is to meet both the physical and emotional needs of your dog in a safe and healthy environment.
What are your business hours for drop-off and pick-up?
Our business hours for drop-off and pick-up are Monday through Friday from 7:00 AM to 12:00 PM then 2:00 PM – 7:00 pm, and Saturday & Sunday from 7:00 AM to 12:00 PM then 5:00 PM – 7:00 PM
Do you require vaccinations for dogs staying at your facility?
Yes, we require up-to-date vaccinations to ensure the safety and health of all our guests. Please provide proof of vaccination upon arrival.
Can I schedule a tour of your facility before making a reservation?
Of course! We encourage prospective clients to schedule a tour to see our facility and meet our team. Just give us a call to set up a convenient time.
How are dogs with special dietary or medical needs accommodated?
Dogs with special dietary or medical requirements will receive personalized care. Please provide detailed instructions, and our staff will ensure your dog’s needs are met.
What measures do you take to ensure the safety and security of the dogs in your facility?
The safety and security of the dogs in our facility are top priorities. We have strict protocols, secure fencing, controlled entry systems, and round-the-clock surveillance. Our staff is trained to handle any situation that may arise.
Is there a separate area for small or timid dogs, and how are playgroups organized?
We have designated areas for small or timid dogs. Playgroups are organized based on size, temperament, and compatibility to ensure a safe and enjoyable experience for all.
What is the daily routine for dogs in your care, including exercise and rest times?
Our daily routine includes playtime, exercise, meals, and rest periods. Dogs receive a balanced mix of activities and relaxation to keep them happy and healthy.
What is your cancellation policy, and are there any fees for last-minute changes?
No call, no shows will be charged 50% of their stay.
Do you offer grooming or additional services during a dog’s stay?
We currently offer grooming services, including full grooming, baths, and nail trims. We also offer training services during that time.
How do you handle emergencies or medical situations involving the dogs?
We have trained staff who can handle emergencies, including basic first aid and CPR. We also have a network of local veterinarians on call for any serious medical situations.
How can I contact you for more information or to make a reservation? You can reach us by phone at 605-665-7297 or visit our website at www.redhydrantinn.com.